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Handling Tension and Conflict on Your Startup Team (Management)

As you expand your startup and bring in co-founders and early employees, challenges are bound to happen and having good management, leadership and communication expectations is essential for growth. Today we have coach and author, Dawna Jones, sharing with us how important communication is… Continue Reading

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Man Complained About His 47-Year Flight Connection – Customer Service Rep Dealt With it Like a Boss

Excellent customer service on social media is very important for startups and online businesses. Whether you are a SAAS, eCommerce business or a brick and mortar, you will have customers making inquiries. With the rise of social media, people are now… Continue Reading